Whatever your car needs, this is where you start. One number, one address, and a person at the other end of both.
Don’t use the form. Call the breakdown line — it’s answered before anything else, and we can start getting somebody to you while we talk.
A breakdown needs a phone call. A question about rollover does not. Sending the right thing to the right place means you get a useful answer faster.
For members who need help on the road right now. This line is answered before anything else we do.
Joining, renewing, rollover questions, or anything at all about your account.
We’ll come back to you by email. If it’s urgent and you’re stood at the roadside, please call the breakdown line instead — the form is not monitored minute by minute.
You will not get a ticket number and silence. Here is the whole process, in order, so you know what you’re waiting for.
A member of the Raydin team reads your message properly — not a bot, and not a queue you never hear from again.
Usually within [ placeholder — confirm response time ] working days. Worth checking your spam folder if nothing arrives.
We send everything you need to start your £200 membership, including the terms that govern how rollover works.
Our registered details, for anything that needs to go somewhere more formal than an inbox.
Two of the questions we’re asked most often are already answered in writing:
Not a member yet? Everything about the £200 membership and what rolls forward is on the home page.
£200 a year, and 80% of your eligible membership value rolls forward if you don’t need us.
* Membership and rollover are subject to the applicable Raydin membership terms.